Frequently Asked Questions

Do I have to go to my original Acura dealer for repairs?

No. Acura Care is honored at any authorized Acura dealership in the United States.

Can I still get Acura Care if I'm not buying a Acura?

Acura Care isn't just for Acura vehicles. Acura Care also provides vehicle protection plans for non-Acura vehicles, administered by Automobile Protection Corporation (APCO).

Can I get Acura Care on my Pre-Owned vehicle?

Yes. Acura Care coverage is also available for Pre-Owned and Certified Pre-Owned vehicles at the time of vehicle purchase. In fact, Acura Care is a smart investment when you are buying a vehicle that’s been driven before or you plan to keep for an extended time.

When will Acura Care coverage begin?

Some benefits start from the vehicle purchase date, while repair coverage3 will begin right after the Acura Limited Warranty expires.

Can I include the cost of Acura Care in my traditional financing or lease?

Yes, you can include Acura Care in your HFS finance or lease agreement. If you wish to purchase Acura Care separately, affordable financing is available through Service Payment Plan, Inc.

How do I get a Acura Care?

Acura Care is offered exclusively by Honda dealers. You can go to any authorized Acura dealer and ask for it by name.

What happens to my Acura Care coverage if I sell my car?

If you choose to sell your car, Acura Care is transferable1, 2 to the new owner. You also have the option to cancel and get a pro-rated refund.

What's the difference between Acura Care Sentinel 3/45 and Acura Care Sentinel Services?

Both plans provide oil change coverage4 and benefits such as road hazard tire protection5, concierge emergency service6, 7, 8 and roadside assistance6, 7. Sentinel 3/45, however, also provides mechanical and electrical coverage9 for the term of the contract.

1This document is intended to provide an overview of coverages and benefits. Actual coverages, limitations, and exclusions may vary. See your Service Contract and Cross Country Motor Club, Inc. (CCMC) Membership Guidelines and/or Emergency Roadside Assistance Guidelines for complete details.

2Transfer fee may apply.

3Exclusions include, but are not limited to, body parts, tires, maintenance items, glass, upholstery, trim, carpeting and ornamentation. Claims cannot exceed the cash value of the vehicle.

4¹ Honda Care Sentinel 3/45 and Sentinel Services are not maintenance contracts and do not provide coverage for the required maintenance services (other than oil changes) specified in your owner’s manual or by your vehicle’s Maintenance Minder.

5 Tire protection not available in New York or Florida. Tire wear and off-road usage are not covered. See the Honda Care Sentinel Services contract for details.

6 This document is intended to provide an overview of coverages and benefits. Actual coverages, limitations, and exclusions may vary. See your Service Contract and Cross Country Motor Club, Inc. (CCMC) Membership Guidelines and/or Emergency Roadside Assistance Guidelines for complete details.

7 These benefits are provided by CCMC, except in Florida, where they are provided by American Honda Service Contract Corporation, and in AK, CA, HI, OR, WI and WY, where they are provided by Cross Country Motor Club of California, Inc. In California, Trip Interruption Reimbursement is provided by American Honda Protection Products Corporation.

8 Concierge service is not available in Florida.

9 Exclusions include, but are not limited to, body parts, tires, maintenance items, glass, upholstery, trim, carpeting and ornamentation. Claims cannot exceed the cash value of the vehicle.

This document is intended to provide an overview of coverages and benefits. Actual coverages, limitations, and exclusions may vary. See your Maintenance Contract for complete details.

Excludes electric vehicles.

©2012 Honda Financial Services is a DBA of American Honda Finance Corporation and both are service marks of Honda Motor Co., Ltd. Honda, the H-mark symbol, and Honda Care are trademarks of Honda Motor Co., Ltd.

Administered by: American Honda Finance Corporation
Provided by: American Honda Protection Products Corporation
Provided in Florida by: American Honda Service Contract Corporation
P.O. Box 2225, Torrance, CA 90509-2225. License #60083